FAQs

We understand that choosing a care home is an extremely important process and that a lot of factors must be taken into consideration in order to select the right care home for yourself or your loved one.

Whilst we realise that everyone will have different priorities, there are some more general questions that we can offer answers for which are listed below. If your questions aren't addressed here please do get in touch and we will be happy to answer them for you.

Stroud House is located in Stroud, a small village just south of Petersfield, in a beautiful rural location surrounded by fields and green vistas. Please visit our contact page for more details or to view a map of the location.


Downs House is located in the outskirts of rural Petersfield in a beautiful peaceful area. Please visit our contact page for more details or to view a map of the location.


We have a number of double/twin rooms which are perfect for couples looking for care home accommodation together. 


We encourage residents to bring small items to personalise their room and make it feel like home. Please do let us know if there are any particular items that the resident would like to have in their room and we will do our very best to accommodate them. 


We do not normally allow pets in the home, however, we understand that a pet may be the main companion of a new resident, therefore, at the discretion of the Manager we may allow a pet to join its owner in the home, provided the following conditions are met:

  • There is not an existing resident with an allergy to the particular pet.
  • The pet is fully house trained. The care staff will not be responsible for clearing up after the pet, emptying litter trays etc.
  • The pet does not become aggressive or liable to harm another resident or member of staff in anyway.
  • The pet will be subject to a one months' trial period to assess suitability.

Yes we can, in most cases, and are glad to cook nutritious meals for all residents using seasonal, good quality produce sourced locally wherever possible. Please discuss your specific requirements with the Manager who will do their best to accommodate them.


Due to current legislation and our duty of care to all residents in our homes, smoking is not permitted inside the home. However, smoking is permitted in the designated areas outside.


There are a number of organisations that can offer help and support in planning how to pay for care. Saga offer a handy free factsheet which you can see here.


Yes we do, provided there is a third party who can top up the fees where necessary to meet the home's standard care rates.

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